Connecticut Governor Malloy joins HSC in announcing NCQA Recognition

NEW BRITAIN, Conn. (Feb. 27, 2015) — Taking the lead in caring for children with Autism Spectrum Disorder, Hospital for Special Care (HSC) announced today that The National Committee for Quality Assurance (NCQA) has recognized The Autism Center at Hospital for Special Care as the nation’s first Patient-centered Specialty Practice (PCSP). NCQA is recognizing The Autism Center at HSC for its responsiveness to patients and medical colleagues, cooperation and integration with other health care groups, and dedication to continuous improvement.

Earning NCQA Recognition shows that The Autism Center at HSC has undergone a rigorous review of its capabilities and is committed to communication, coordination and providing access to care. Recognition signals to primary care practices that The Autism Center at HSC is ready to be an effective partner in caring for patients they have in common.

“In Connecticut, we believe in working together to empower the healthcare community to deliver quality care and that is why we have allocated more than $4 million since 2013 to support The Autism Center at Hospital for Special Care,” said Connecticut Governor Dannel P. Malloy. “We are proud that this recognition is occurring in our state; it is testament to the work of this first-in-class center in providing focused and coordinated care for patients with Autism and their families,” Malloy said.

“NCQA Patient-Centered Specialty Practice Recognition distinguishes practices that communicate, collaborate and integrate care in ways that patients want and that improve quality,” said NCQA President Margaret E. O’Kane. “I commend the team at The Autism Center at HSC for its achievement, and for its commitment to continuous improvement.

“In just three years, we have gone from seeing our first patients to carefully composing a neighborhood of comprehensive care and services,” said Lynn Ricci, senior vice president and chief operating officer, Hospital for Special Care. “Hospital for Special Care is thankful for the support that we received from the State of Connecticut and our donors, and we are proud to lead the nation in being recognized as the NCQA’s first Patient-centered Specialty Practice for this growing disorder that affects more than two million individuals in the U.S.,” Ricci said.

The Autism Center at HSC met or exceeded national standards for:

  • Communicating with primary care clinicians to exchange key information and establish coordinated care plans.
  • Providing timely access to care and clinical advice based on patient need.
  • Using a systematic approach to track referrals and coordinate care.
  • Measuring and improving performance over time.


PCSP recognition is modeled on and complements NCQA’s Patient-Centered Medical Home (PCMH) Recognition program, the most widely adopted medical home model in the country. A medical home is a way of organizing primary care that uses teamwork and technology to improve quality, improve patients’ experience of care and reduce costs. PCSP recognition highlights the “neighbors” in medical specialties that surround and inform the medical home and colleagues in primary care. For further information, e-mail

About NCQA
NCQA is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA’s Healthcare Effectiveness Data and Information Set (HEDIS®) is the most widely used performance measurement tool in health care. NCQA’s Web site ( contains information to help consumers, employers and others make more informed health care choices.